ICM Single Subject Diploma Qualification

Co-operative Group 2009 success

11:53am GMT, Thursday, 18 March 2010

The Co-op Group has announced record financial results for 2009. The Co-op Group has announced record financial results for 2009.

The Co-operative Group has announced record 2009 annual financial results, with sales up 31% and a 38% growth in new customer bank accounts.

The year saw the group acquire supermarket chain Somerfield to become the fifth largest retailer in the UK, with each of its 3,000 food stores in every postcode in the UK bar one, serving a total of 21 million customers. Overall like-for-like food sales were up 5.5% compared with the previous year.

The financial services arm of the group also merged with Britannia Building Society to become the UK’s first ‘super mutual’, the most diversified in the country.

Peter Marks, Co-op Group Chief Executive, said: “Whilst we have expanded and evolved as an organisation, we have stayed true to our core principles and we continue to do what we do best: serving customers with excellent products and services, and bringing solid values and trust to the communities in which we operate.

“Looking ahead, we expect the economic pressures to continue until the end of this year or the first half of 2011. Sustaining the level of success we have enjoyed over recent years will not be easy. All of our businesses are operating in fiercely competitive markets which will only get tougher, so we will be redoubling our efforts to help our customers by providing even greater value and service.”

Continually building on its ethical and community work, around £6.7 million was raised for charity by the group, and £11.3m invested into local communities. It was also awarded ‘Responsible Retailer of the Year’ by the Oracle Retail Week Awards – for the third year running.

The group is unique in that it is a consumer cooperative, whose four million members are involved in democratic decision-making and who share the group’s profits. Anyone can become a member for just £1, and then benefit from offers and be rewarded twice a year depending on how much they spend with the group and how much the business has made.

The Co-operative Group covers many different business areas, from bank services to travel to funeral care. For more information, visit: http://www.co-operative.coop/

Categories:
Business, Finance, Retail
Keywords:
, , , , , ,



Subscribe to ICM News

Add to Google Reader or Homepage

eNewsletter signup

Sign up to our free eNewsletter, and receive the headlines direct to your inbox.

Opinion poll

Should broadband be a legal right for every citizen?

View Results

Loading ... Loading ...
Related Links
> The Co-op
    • No results available
    • No results available
Latest news
National Briefing | WEST: California: Rocket Launches With Secret Payload
The largest rocket ever launched from the West Coast blasted off Thursday with a classified defense ...
Read More
German Ifo survey hits 20-year high
Business sentiment of 7,000 companies confounds forecasts of a flat reading to hit highest level sin ...
Read More
NASA’s Stardust Probe Readies for Date with Comet Tempel 1 (Time.com)
Time.com - Stardust’s Valentine’s Day meeting with comet Tempel 1 will be not only a sci ...
Read More
© 2012 The Institute of Commercial Management (ICM), ICM House, Castleman Way, Ringwood, Hampshire, BH24 3BA, UK