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iPad hit by user problems within days of launch

2:11pm GMT, Wednesday, 7 April 2010

The much-hyped Apple iPad sold 300,000 units in its first day, but users have been reporting wi-fi issues. The much-hyped Apple iPad sold 300,000 units in its first day, but users have been reporting wi-fi issues.

The Apple iPad has finally hit the shelves in the US reporting sales of more than 300,000 in its first day, but to a mixed response from bloggers.

The much-hyped Apple iPad was launched in the US on Saturday 3 April and despite smaller less rowdy crowds than at the launch of the iPhone, Apple still reported sales of more than 300,000 in the first 24 hours.

Apple says that during the first day of sales more than one million apps were downloaded from Apple’s App Store for the iPad and over 250,000 ebooks were bought from its iBookstore.

“It feels great to have the iPad launched into the world – it’s going to be a game changer,” commented Apple CEO Steve Jobs. “iPad users, on average downloaded more than three apps and close to one book within hours of unpacking their new iPad.”

However, reports of glitches in the iPad’s operating system and broken wi-fi connections have marred the launch.

Thousands of iPad users have reportedly been complaining to Apple about problems connecting their devices to wi-fi, with hundreds of other users reporting a weak wi-fi signal which is resulting in slow download speeds. Apple said that the problem could be a router issue.

However, the initial user problems are not the only criticisms. Analyst at Forrester Research, Ian Fogg, says that Apple has not made the iPad overly user friendly, specifically with regards to synching Apple devices. Fogg blogged: “Consumers should not have to think, all of this should just work. Tethered sync is a twentieth century product feature.”

While Cory Doctorow at BoingBoing, predicts that the iPad will be “e-waste in a year or two” – being one of those gadgets which simply slips off consumers’ radars, and says that there are real long term-issues with “the technical and social infrastructure that accompanies it.”

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