UK has ‘most expensive train fares in Europe’
Britain’s train fares are more expensive than those across continental Europe according to rail watchdog Passenger Focus.
Research published today by rail watchdog Passenger Focus has revealed that Britain’s train fares are more expensive than those across continental Europe.
In its major study into rail fares and ticketing, carried out at the request of the UK Government, the independent consumer organisation investigated fares and service levels in Great Britain in comparison with those in continental Europe.
It found that on average, fares were 50% higher in Britain than on the continent, and that “turn up and go” fares to London from elsewhere in the UK generally cost more than similar journeys in other European countries.
Annual season tickets for journeys of no more than 25 miles were 88% more expensive than the next most expensive country – France – and more than four times pricier than the cheapest country – Italy.
Colin Foxall, Passenger Focus Chairman, said: “This major new study lays bare why Britain’ s passengers are broadly happy with the quality of rail services but not happy with the value for money they are getting. Price of tickets is a key factor behind this but so is performance, overcrowding and managing delays.
“By comparison with some other European countries Britain’s railways are generally more expensive, especially in London and the South East. However, most of Britain’s passengers seem better served than other European passengers by the number and times of trains available.”
Passenger Focus has made a number of recommendations to the government, including the simplification of ticketing and its pricing structure – especially with long-distance fares; the introduction of affordable flexible options if travel plans change on the day; more efficient passenger information in service disruption, and many more tangible benefits to rail customers.
It also suggested that the government should reconsider its plan to shift the cost of funding the railway from taxpayers to passengers, arguing that the policy was “born in very different economic times”.
“Passengers cannot be expected to continue paying above-inflation fare increases year on year during a recession,” said Anthony Smith, Chief Executive of Passenger Focus.
For more information, Passenger Focus’ latest Fares and Ticketing study can be downloaded here: Fares and Ticketing Study Final Report.
